Testimonials

Here's what some of what our clients have to say about us:

 

 

Chimene and Jackie were gifts from heaven in our home buying process. After interviewing and testing the waters with other agents for almost a year, we knew we had something special with this team. Chimene held our hands through every step of what turned out to be a very long and aggravating process. Over the course of almost a year dealing with bank-owned properties, litigious carry-over tenants, bum escrow companies, hostile competitive agents, wishy-washy sellers, etc., etc. Chimene was the force of calm, positive energy - bringing us back to earth, encouraging us to be patient, always knowing the right answer and what to do next. Looking back, it's hard to believe that Chimene actually sat us down at her desk [in her beautiful home office] and talked us through every page of every documents we signed. How many agents are going to do that?! As very hands-on people, we really appreciated this attitude and that she really took the time to help us wrap our heads around the process - instead of just telling us what to do. As a result, we are now the proud owners of a home that embodies EVERY SINGLE POINT on our original wish list - and for a price that makes our friends across the bay turn green. You will be hard-pressed to find kinder, more professional, more responsive real estate agents anywhere - we could not have been happier.

 

 

 

 

"When I first started looking for a house in June of 2009 I started off with another real estate agent. But it wasn't working out so well because I found myself looking at homes $50,000 over my budget and this agent indicated I wasn't going to find what I truly want unless I bump the price up at least $50,000.  By coincidence I came across Chimene and decided to switch because I felt she had a better idea of where I was coming from. When I told the previous agent I was switching she said more power to Chimene if she can be successful in finding what you want in your price range. It was a struggle and many times I almost gave up thinking it just isn't going to work out. Chimene always gave me confidence to reassure me to be patient and it will happen. Whenever I started to freak out about it I would talk to her and she would always calm me down. I think a key element in being successful in getting what you want is patience and never to give up. Chimene stayed with me and kept me on track until I did finally find my dream home. I cannot even begin to express how happy I am about this house. Chimene told me all along that one day you are going to be sitting inside your perfect house looking back on this and realize that it is possible to find what you are looking for. I found it and for $20,000 under my budget!! It doesn't get better than that."

Sheryl Seravina, Oakland CA

 

"Our experience with Team 510 started when we first met Chimene Pollard as we went to look at our first home in March 2009. As first time buyers we had been surveying the market using the Internet for about a year but didn’t start physically looking at homes until we knew we had financing in place. We of course made the mistake of falling hopelessly for the first house we saw which is where we met Chimene.
     It took us about two seconds to realize that even if we didn’t get this house we had found our agent. Chimene was amazing. She was full of information and knowledge and very clear and easy to understand as she explained the process to us. We made it clear that we really wanted to go for the short sale property we were looking at and she explained how that, more complicated process, worked. We got pre-approved that afternoon and Chimene made sure our offer was in the running. Things were happening fast and we exchanged many phone calls as other bidders came in. With Chimene’s help and communication we had our bid accepted and crossed our first hurdle.
     Over the next couple of weeks the value of Team 510 and their experience became all too obvious. This team has been doing this for a while and has great relationships with all the other professionals we had to work with to complete this sale. They recommended inspectors that were perfect and worked well together as Team 510’s go-to guys. We never had to worry whenever we followed Team 510’s recommendations. They also worked so well with the title company and even our loan officer. As our short sale ran into the inevitable difficulty the title company representative said, “If Jackie can’t do it, nobody can.”
     Which brings us to the second half of the team, Jackie Gallanagh. You may have heard that short sales are tricky and it can be true. Ours was sailing along a little too smoothly when we ran into difficulty with the second lender on the seller’s side. Jackie was cool and confident throughout this process where we literally saw our dream fading out of view. We firmly believe that without Jackie’s professionalism, understanding of the process and sure tenacity we would not be moving into our home today. It took a lot of work and a lesser agent might have just given up, but each set back just made Jackie try harder. Finally, with the clock almost at zero, Jackie secured our deal and helped us achieve our dream.
     With today’s market the way it is, a buyer really needs an advocate and there is none better than Team 510. We highly recommend them."

Dan & Yuri, Oakland CA

 

"I'm so pleased Jackie was my agent and I'm thrilled with my new home. She is the perfect combination of savvy and sweet and never, ever drops the ball on anything. She always answered every single one of my long list of questions with really helpful, informed answers and had the most understanding, patient, and easy-going temperament even when this first-time home buyer felt out of her mind! Jackie definitely goes the extra mile for you and then some. I would absolutely recommend Jackie to anyone considering buying a home."

Shira - Home Owner, Oakland 2008